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Independent wineriesDTC across EuropeTaxes paid at the door

Turn wine
tourists into
repeat customers.

Every visitor who walks through your winery could become more than a one time sale. Tipple keeps the relationship alive after they go home, they order from your site, you pack the wine, we handle tax, duty and delivery across Europe.

// no warehouse moves · no surprise charges · no country-by-country setup
10
European delivery markets
€0
Surprise charges at the door
100%
Customer relationship stays with you
Domaine Lavandou
Provence · 4,200 visitors / year
+ 38% repeat
Tasting room · 14 May
Anna & Lukas, Berlin Bought 2 bottles · joined mailing list
€68
Follow-up email · 4 weeks later
"Reorder the rosé you tried" One-tap link to your store
Order on your site
12 bottles · domainelavandou.com Customer relationship stays with you
€0
Tipple collects · ships to Berlin
Tax & duty handled All taxes paid · delivered to door
€0 surprise
Today at the cellar door
Anna Schmidt
anna.s@… · Berlin
Marie Laurent
marie.l@… · Lyon
Søren Pedersen
soren.p@… · København
3 of 14 today · all in supported markets
Repeat orders this month
62
from 47 returning visitors
Built with independent wineries across Europe
Domaine Lavandou
Castelvetro
Quinta do Tejo
Weingut Hochberg
Mas de Falaise
Bodega Albamar

Wine tourism creates demand.
Most wineries lose it.

A tourist walks in with curiosity. They leave with a bottle, a story, and a reason to buy again. A few weeks later, when they want another case, the friction starts.

At the cellar door

You meet a future customer in person. They taste the wine, hear the story, and buy from you directly.

  • // warm buyer · brand bought-in
  • // email captured · trip story attached
  • // the expensive part is already done

A few weeks later, at home

They want another case. The questions pile up, and most wineries either say no, or handle it manually and hope nothing goes wrong.

  • // can you ship to their country?
  • // who pays the duty? who handles VAT?
  • // will the courier even carry alcohol?
?Can you ship to their country?
?Who pays the duty?
?Will the courier carry alcohol?
?Will the customer get charged at the door?
?Who handles the paperwork?

Lost revenue from customers who already wanted to buy. Tipple fixes the part after checkout, so a tasting room visit can become a repeat customer, not just a memory.

Keep the customer.
Hand off the delivery.

Tipple helps wineries sell direct across Europe without taking over the customer relationship. The order stays with you. We handle the cross-border part.

Your relationship

The order stays
with you.

Customers buy from your website or marketplace listing. Your domain. Your packaging. Your wine. Tipple works behind the order, not in front of it.

Cart · 12 btl
€32 · Rosé
€38 · Rouge
Your stock · your hands

Packed at the winery.

No moving stock to local warehouses before you know there's demand. No change to how your team prepares parcels.

// PARCEL-20412 btl · 9.8kg
→ Berlin
// PARCEL-2056 btl · 5.2kg
→ Antwerpen
Pickup at door

We collect from
your winery.

One pickup window. No separate courier accounts across Europe.

TUE - THU 10:00
All compliant

Tax & duty, handled.

VAT, excise duty, import paperwork, calculated and paid before the parcel moves.

VATEXCISEEAD
No surprise charges

Delivered to the door, taxes paid.

Customers don't get hit with a surprise bill or a "missed delivery" card to a customs office. The wine arrives with tracking, taxes paid, and your branding intact.

OriginDomaine LavandouProvence · FR
// ───→
Destination · taxes paidAnna Schmidt, Berlin+€0 at door

From visit to repeat
order, in six steps.

Tipple sits behind the order, your customer never sees us. You pack the wine. We handle everything between your loading bay and their front door.

Your visitor becomes a customer

A tourist visits your winery, tastes your wine, and buys from you. After they go home, you follow up, by email, wine club, your website, or a marketplace listing, giving them a simple way to order again.

  • Visitor tastes wine & buys at the cellar door
  • Email captured during the visit
  • Wine club, mailing list or marketplace follow-up
  • One-tap link back to your store

The customer orders from you

The order stays on your website or marketplace. You keep the customer relationship, the brand experience, and the sale. Tipple does not need to replace your storefront.

  • Order placed on your domain
  • Your branding, your checkout
  • Marketplace listings supported
  • Tipple stays invisible to the customer

You pack the wine at the winery

Your team packs the order from your own stock, just like a normal order. No need to move stock into local warehouses before you know there's demand. No need to change how your team prepares parcels.

  • Stock stays at the winery
  • No pre-positioning into European hubs
  • Same packing process your team already runs
  • Order labels generated by Tipple

Tipple collects the order

We arrange collection from your winery and move the parcel through the right delivery route for the destination country. You don't need separate courier accounts across Europe.

  • Scheduled pickup from your winery
  • Single account for all supported markets
  • Country-specific routing handled for you
  • Tracking from collection through to delivery

Taxes and duties are handled

Tipple manages the alcohol tax, duty, VAT checks, and delivery requirements needed to ship wine compliantly across Europe. The customer doesn't get hit with surprise charges at the door.

  • Alcohol excise duty calculated & paid
  • Destination VAT handled
  • Cross-border paperwork (EAD, simplified accompanying docs)
  • Per-country delivery requirements respected
  • No surprise customs charges for the customer

The customer gets their wine at home

The order arrives with taxes paid and tracking in place. Your visitor becomes a repeat customer. Your winery turns tourism into revenue that keeps coming after the tasting ends.

  • Delivery to the customer's door
  • Taxes paid · no extra charges on arrival
  • Tracking shared with the customer
  • Repeat purchase data flows back to you

Your tasting room is
already doing the hard part.

You don't need to convince these customers from cold. They've visited your winery, tasted your wine, met your team, bought into the story. The waste happens after they leave.

Repeat orders change the economics

A cellar door sale is good. A customer who buys again from home is better. Tipple turns one-time visitors into repeat buyers across Europe, without adding a logistics team or taking on tax work country by country.

You stop saying no to demand

When a customer asks "Can you ship this to me?", the answer should not depend on where they live. You accept more European orders from your own website or marketplace, while we handle the cross-border part.

You keep control

This is still your customer. Your website. Your marketplace listing. Your packaging. Your wine. Tipple works behind the order, so you can sell direct without handing over the brand experience.

Tourism becomes a growth channel

Every tasting, tour, and cellar door visit becomes more valuable when there's a way to sell again later. Not someday, now.

Lifetime value per visitor↑ 4.2× uplift
From €68 at the door
to €280 over a year.
Cellar door only€68
// 1 visit · 2 bottles · then silence
Visit + 2 reorders via Tipple€280
// 1 visit · 2 bottles · 2 cases shipped home
Illustrative · based on a Provence rosé/rouge blend at €32–38 per bottle, two reorders in 12 months. Your numbers will look different, and that's the point of measuring it.

Your visitors don't all
go home to the same place.

Tipple helps you keep selling to them after they leave, with compliant delivery across supported European markets. No surprise fees at the door. No new warehouse setup. No country-by-country courier mess.

DE
Germany
Live
FR
France
Live
BE
Belgium
Live
NL
Netherlands
Live
ES
Spain
Live
IT
Italy
Live
IE
Ireland
Live
GB
United Kingdom
Live
DK
Denmark
Coming soon
SE
Sweden
Coming soon
AT
Austria
Coming soon
PT
Portugal
Coming soon

This week at a typical winery

Visitors tasted, bought, joined the list. Now they're going home, and Tipple keeps the door open.

AS
Anna Schmidt// home → Berlin, DE
→ DE · Live
SP
Søren Pedersen// home → København, DK
→ DK · Soon
JD
Joris De Vries// home → Antwerpen, BE
→ BE · Live
ML
Marie Laurent// home → Lyon, FR
→ FR · Live

Built for independent wineries
with tourist demand.

Tipple is built for wineries that already meet future customers every week. If tourists already love your wine, Tipple helps them buy again.

  • Visitors ask if you can ship wine home
  • You collect customer emails after tastings
  • You want more repeat orders from tourism
  • You sell through your own website or a marketplace
  • You want to grow DTC revenue without setting up operations in every country
Probably not for you if

You only want local cellar door sales.

Tipple is designed for wineries that want to keep selling after the visit ends. If your model is purely on-site tastings and local pickup, the platform won't earn its keep.

If tourists already love your wine,
Tipple helps them buy again.
For wineries

The visit should not be
the last sale.

Your visitors already chose you once. With Tipple, they can order again from home, and you can deliver across Europe without taking on the tax, duty, and courier work yourself.

You
Sell the wine
Customer orders on your site or marketplace listing.
You
Pack the order
Same packing motion your team already runs.
Tipple
Gets it to the customer
Tax & duty handled. Delivered to the door.

30-minute call. We'll show how Tipple can help your winery turn visitors into repeat customers.